ABOUT STELLAR PANGLAO
Mission and Vision
Vision
Mission
7 Key Priority in Details
S Sustainable Development
Consumers give increasing importance to their well-being, to that of the planet and to the origins of the products being served (food safety and conservation of natural and human resources), and to the sensory experience that the resort will be able to offer them, whether this experience is culinary or environmental.
T Teamwork
Working hand in hand towards achieving customer satisfaction and realization of one vision.
E Easy Going Professional
Is a very client-oriented attitude, become more assertive, more empathic in order to personalize the guest relationship and create more emotion.
L Lifestyle
Transform your mind, attitude and mood as you experience the modern living in this little paradise of Bohol
L Luxury
Offers a luxury customer service to our valued guests and provide them a comfortable, enjoyable and elegant stay and experience
A Always Astoria
Consistent in achieving excellence, by exceeding guest expectations in delivering exemplary service and quality products, as we establish a loyal guest and doesn’t consider alternatives.
R Results Driven
Results are key we must consistently review our results and strive to make our Resort a successful stand-alone business that generates strong profit streams for our owners. KPIS must be set and in place for the staff. Monthly reviews must be conducted with Department champions.
Consumers give increasing importance to their well-being, to that of the planet and to the origins of the products being served (food safety and conservation of natural and human resources), and to the sensory experience that the resort will be able to offer them, whether this experience is culinary or environmental.
Working hand in hand towards achieving customer satisfaction and realization of one vision.
Is a very client-oriented attitude, become more assertive, more empathic in order to personalize the guest relationship and create more emotion.
Transform your mind, attitude and mood as you experience the modern living in this little paradise of Bohol
Offers a luxury customer service to our valued guests and provide them a comfortable, enjoyable and elegant stay and experience.
Consistent in achieving excellence, by exceeding guest expectations in delivering exemplary service and quality products, as we establish a loyal guest and doesn’t consider alternatives.
Results are key we must consistently review our results and strive to make our Resort a successful stand-alone business that generates strong profit streams for our owners. KPIS must be set and in place for the staff. Monthly reviews must be conducted with Department champions.